Telemedicine Platform Development for Runa Care Hospital 

Project Overview:
Runa Care sought to expand access to healthcare services by offering remote consultations through a secure, user-friendly telemedicine platform. They needed a solution that was compliant with healthcare data regulations, easy for patients and doctors to use, and fully integrated with their existing hospital management system.

Our Solution:
Midela Solutions designed and developed a custom telemedicine platform tailored to the hospital’s needs, featuring:

Secure patient portal: Enabled patients to book virtual appointments, view medical records, and communicate with doctors through encrypted messaging.

Video consultation system: Integrated high-quality, HIPAA-compliant video conferencing with appointment scheduling and automated reminders.

Electronic Health Record (EHR) integration: Synced patient data between the telemedicine platform and the hospital’s internal records for seamless care continuity.

Mobile responsiveness: Optimized for mobile devices to ensure access for patients in rural and urban areas alike.

Payment gateway integration: Enabled patients to make secure online payments for consultations.

Admin dashboard: Provided hospital staff with tools to manage appointments, doctor schedules, and patient interactions in real time.

Results & Impact:

Increased patient access to care by 60% within the first 3 months of launch

Reduced no-show rates by 40% through automated appointment reminders and virtual convenience

Improved operational efficiency, enabling the hospital to serve more patients without expanding physical infrastructure

Enhanced patient satisfaction, especially among patients in remote areas who previously faced barriers to care

Client Feedback:
“Thanks to Midela Solutions, Runa Care Hospital now offers healthcare beyond our physical walls. The telemedicine platform has been a game changer for both our doctors and patients.” – Dr. Chika Nwosu, Medical Director, Runa Care Hospital